At Tanti Financial Services, we take pride in providing our current and prospective clients with clear, timely, and relevant information to help them make informed decisions when engaging our services as registered tax practitioners.

From 1 July 2025, updates to the Tax Agent Services Act (TASA) require us to keep you informed of key details about our registration and obligations.

Your Assurance of Our Registration

The Tax Practitioners Board (TPB) maintains a public register of registered, suspended, and deregistered tax and BAS agents. You can search this register at https://www.tpb.gov.au/public-register.

We are required to notify clients of any prescribed events that may affect your decision to engage us.
 There are currently no prescribed events requiring disclosure.

We must also advise you of any prescribed matters or conditions attached to our registration.
 There are currently no conditions attached to our registration.

Please click here for a direct link to our practice registration details on the TPB register.

Understanding Your Rights and Responsibilities

As our client, it’s important that you understand your rights under taxation laws, including the Tax Agent Services Act and the Code of Professional Conduct, as well as your responsibilities when engaging our services.

You can find this information within the TPB Factsheet Keeping your clients informed_Factsheet

https://www.tpb.gov.au/client-rights-and-obligations

Disputes and Complaints

If you have any concerns about our services, we encourage you to contact us directly:

Email: accounting@tfs.com.au
Phone: 1300 661 424

We have procedures in place to handle complaints professionally and will make every effort to resolve any issues to mutual satisfaction. In some cases, we may ask you to provide your concerns in writing to assist with a thorough review.

If your complaint relates to a tax or BAS agent service we’ve provided, you also have the right to lodge a complaint with the TPB. https://www.tpb.gov.au/complaints

Why This Matters

These obligations ensure that you are fully informed and empowered when making decisions about your financial and tax affairs. They reflect our ongoing commitment to professionalism, transparency, and ethical conduct.

Need Help or Have Questions?

If you have any queries or would like further clarification, please don’t hesitate to contact our team. We’re here to support you every step of the way.